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© 2019 Stella Nova Essentials 

RETURNS & EXCHANGES

STELLA NOVA ESSENTIALS ACCEPTS RETURNS AND EXCHANGES FOR PRODUCTS PURCHASED WITHIN 30 DAYS FROM STELLANOVAESSENTIALS.COM. PLEASE CONTACT CUSTOMER SERVICES FOR ASSISTANCE VIA THE WEBSITE CONTACT FORM.  CUSTOMER SERVICES WILL PROVIDE YOU INSTRUCTIONS AND ADDITIONAL INFORMATION TO HELP YOU.

FOR PURCHASES MADE THROUGH AMAZON.CA, PLEASE CONTACT AMAZON.CA DIRECTLY AND THEIR CUSTOMER SERVICE DEPARTMENT WILL ASSIST YOU WITH THE RETURN.  ALL CONDITIONS OF RETURN FOR AMAZON PURCHASES WILL BE REQUIRED.

REFUNDS

STELLA NOVA ESSENTIALS ACCEPTS RETURNS OF MERCHANDISE PURCHASED FROM STELLANOVAESSENTIALS.COM WEBSITE FOR A REFUND OR EXCHANGE WITHIN 30 DAYS OF PURCHASE. PLEASE CONTACT CUSTOMER SERVICE VIA THE WEBSITE CONTACT FORM FOR ADDITIONAL INFORMATION.  REFUNDS ARE PROCESSED (7-10) BUSINESS DAYS AFTER AN ITEM HAS BEEN RECEIVED BY STELLA NOVA ESSENTIALS. THE REFUND SHOULD APPEAR IN YOUR ACCOUNT WITHIN TEN BUSINESS DAYS AFTER THE REFUND HAS BEEN PROCESSED. ALL REFUNDS ARE PROCESSED THROUGH PAY PAL ONLY.  IF YOU STILL HAVE QUESTIONS REGARDING A REFUND, PLEASE CONTACT CUSTOMER SERVICES FOR ASSISTANCE.

WARRANTY

STELLA NOVA ESSENTIALS WARRANTIES VARY BY PRODUCT.  THE STELLA NOVA ESSENTIALS HOT AIR BRUSH WARRANTY IS VALID FOR ONE YEAR FROM THE DATE OF PURCHASE.  THE WARRANTY IS ENCLOSED IN THE PRODUCT BOX.  FOR FURTHER ASSISTANCE AND WARRANTY INFORMATION, PLEASE CONTACT STELLA NOVA ESSENTIALS CUSTOMER SERVICES VIA THE WEBSITE CONTACT FORM. CUSTOMER SERVICES WILL NEED YOUR STELLA NOVA ESSENTIALS HOT AIR BRUSH MODEL NUMBER AND ORDER ID, TO PROVIDE YOU THE SPECIFIC WARRANTY COVERAGE.  SHIPPING COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER.  THE WARRANTY REQUIRES ALL ITEMS INSIDE THE BOX, AS WELL AS BOX ITSELF, TO BE RETURNED TO STELLA NOVA ESSENTIALS IN ORDER FOR THE WARRANTY TO BE VALID.  PRODUCTS THAT HAVE EXPERIENCED SIGNIFICANT EXTERNAL OR COSMETIC DAMAGE ARE NOT COVERED UNDER THE MANUFACTURER'S WARRANTY AS THE DEFECT CANNOT BE ATTRIBUTED TO THE MANUFACTURING PROCESS.  ALL WARRANTY COVERAGE IS COVERED ONLY THROUGH OUR WEBSITE AND HAS NO AFFILIATION WITH AMAZON.